Toddle makes it easy to stay connected with your school community. As a student, you can easily participate in one-on-one chats with your teachers to ask questions or seek feedback. Furthermore, use the powerful search functionality to swiftly find any conversation. Read this article to learn more!

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As a student, you can access the Messaging feature directly from your homepage by clicking on the 'Messaging' card or using the platform-wide messaging tray.

💡The card on your homepage and the messaging tray will show only if the Messaging module is enabled by the school administrator for students.

💡If you're using the Messaging module on the app, refer to this article.

Within the messaging module, you can view and participate in one-on-one conversations with your teachers. Let’s explore each it in detail.

Within the ‘Messaging’ module, you can have one-on-one conversations with your teachers.

💡Please note that you will be able to initiate a new chat with your teachers only if the setting is enabled by your school administrator. You can have one-on-one chats only with your teachers and not with your fellow students or family members.

In the left pane of the landing page, all your past conversations are listed for easy access, with the most recent ones appearing at the top. You can also sort conversations using the following tabs: ‘All,’ ‘Unread,’ and ‘Staff.’ Use the search bar to easily find specific chats. Additionally, notification badges will alert you of any new messages. The mute icon indicates any notifications that you have muted.

To begin a new chat, click the '+' icon.

In the modal that pops up, select the teacher you want to chat with. For faster access, you can also type their name into the search bar. Once you have selected the staff member you want to chat with, a new chat gets created between the two of you.

💡Please note that you will only see those staff members in the list who you are associated with, either via subject classes or homeroom.

Within the chat window, engage in conversation using text messages, attachments, emojis, and audio messages. You can reply to any message in the thread and even add reactions with emojis. Additionally, if the setting is enabled by your school admin, you can edit or delete sent messages.

You will also notice blue ticks appearing next to messages, indicating that they have been read by the recipient. The bell icon at the top right lets you mute notifications for specific individuals.

You also have the option to forward messages from one chat to another. All you need to do is hover over the desired message in a chat and click the forward icon.

At once, a message can be forwarded to a maximum of 20 conversations. Please note that any attachments added to the message are also forwarded to the selected chats.

On clicking ‘Next’, you will get an option to add your own message to the forwarded message. Once done, hit the ‘Forward’ button.

This is what a forwarded message may look like.

The search functionality within the Messaging module is designed to provide you with quick and efficient access to specific chats. By utilizing the search option located at the top, you can perform keyword searches across chats.

To make it easier to refer back to previous search queries or results, you can view your recent searches in the search bar. You can pick filters such as ‘Members’, ‘Messages’ or ‘Files’ under the ‘Searching for’ section to narrow down your search.

For further refinement of search results, Toddle offers various search operators such as ‘in:’. You can use these to tailor the search based on the chats your search keywords might be used in.

Search results are organized by category- Members, Messages, or Files, depending on the nature of the search query. When conducting a search, a preview of the search results is provided. The preview under messages includes snippets of messages that contain the searched keywords, enabling you to quickly assess the relevance of the results. You can also use the ‘From’ and ’In’ filters to narrow down your search.

Toddle offers a convenient messaging tray that grants you quick access to your chats from anywhere on the platform. In addition, you will also notice numbered badges on the tray, notifying you of any unread messages.

To access the messing tray, simply click on the message icon. This will open up messaging, where you can create and manage all the conversations. You can also use the arrows on the top right corner to expand the tray to a full-screen view. Additionally, you can use the search bar to search for specific chats.

We hope you found what you were looking for. Explore other articles for more!