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How can family members send messages to teachers on app?
How can family members send messages to teachers on app?
Updated over a year ago

Toddle helps you to stay connected and actively participate in your child’s learning. With the help of the Teacher messaging feature, family members can have seamless communication with teachers for any doubts, feedback, or to discuss the progress of their child. Read this article to explore all about Teacher messaging!

This article will cover:

  • Navigate to Teacher messaging

  • Use Teacher messaging

  • View Teacher messaging for another child

Navigate to Teacher messaging

As a family member, you can converse with your child’s teachers by clicking on the ‘Teacher Messaging’ section on your homepage.

💡 You will be able to see the ‘Teacher Messaging’ card on your homepage only when it’s enabled by the school.

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Every time you receive a new message from your child’s teacher, you will be notified of it through a notification under the bell icon on the top right of your homepage. You can go to the message directly by clicking on this notification. Please keep in mind that you will be notified of a teacher’s message only if you have enabled this setting under Notification settings.

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Use Teacher messaging

As a family member, you can actively participate in conversations initiated by teachers, as well as initiate chats with teachers from your end.

Participate in a conversation

Whenever you receive a new message from your child’s teacher, you will see a badge on the Teacher messaging card on your home screen as shown in the screen added above. To communicate with teachers, first click on this card.

You will find a list of all the teachers you have conversed with earlier. By selecting a teacher's name, the chat thread will open, allowing you to view all the messages and attachments shared with that specific teacher.

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Initiate a conversation

If you wish to initiate a conversation with any teacher, click on red plus icon right next to Teacher messaging. This will open up a list of all the teachers associated with your child's classes. Select the desired teacher with whom you would like to initiate a new chat. On the landing page, you can begin your conversation with the selected teacher as shown below.

💡Please note that the ability to initiate conversations with teachers is subject to the settings enabled by the school.

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Send messages

If you wish to initiate or respond to a message, type in the space provided below and tap on the arrow icon. Feel free to send messages as an audio note using the microphone icon.

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The red plus icon on the left allows you to send attachments along with text messages. Select the media attachment of your choice and click on the ‘Send’ button. Additionally, if needed, you can click on the bin icon to delete the message from the conversation.

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Edit or delete messages

If you need to edit a message that you have already sent in a chat, simply tap on the message and click on 'Edit message'. Then, make the necessary edits and click on 'Update' to send the updated message. Similarly, if you wish to remove any sent message from the chat, choose the message and tap on 'Delete message'.

Additionally, you can download any attachment in the chat by clicking on the download icon located next to the attached media file. This allows you to save the attached file to your device for further reference.

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View Teacher messaging for another child

If you are a family member of more than one child, you can switch between children to view and engage in conversations with their respective teachers. To do so, click on your child’s name and select another child from the homepage. Next, click on ‘Teacher messaging‘ to see all the conversations related to the selected child. This feature allows you to easily navigate and communicate with teachers for each of your children individually.

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We hope that you were able to find what you were looking for. Explore other articles for more!

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