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How can I send attendance excusal requests for my child as a family member?

Updated over 9 months ago

Family members can effortlessly manage excusal requests for their child using Toddle. This feature allows them to request excusals, view the history of excusal requests, communicate with the school, and stay updated on any new activity related to their child’s attendance. Read this article to learn how to create and manage excusal requests on Toddle via web and app.

Create and manage excusal requests on web

Create an excusal request

From your homepage, navigate to the ‘Attendance’ card.

💡Please note that you will be able to view the ‘Attendance’ card only if the setting is enabled by your school administrator.

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Once inside, navigate to the ‘Excusals’ tab from the left pane. Here, you can view all previously requested excusals, if any. To submit a new request, click the ‘Request an excusal’ button.

💡Please note that you will be able to request an excusal only if the setting is enabled by your school administrator.

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On the excusal request window, select the type of excusal you want to request - single day, multiple days, or partial day - by choosing the corresponding option under ‘Duration type’.

  • For a single day, select the specific date for the excusal.

  • For multiple days, provide the start and end dates.

  • For a partial day, select the date and specify the class periods to be excused.

Next, fill in the reason for the excusal, and upload any relevant attachments to support your request. Once satisfied, click ‘Send’ to share the excusal with the school administrator and your child’s homeroom advisor. They will receive a notification about the same.

💡If your school uses day-wise attendance, you will not see the option to request excusals for a ‘Partial day’.

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Manage an excusal request

After submitting the excusal request, it will appear under the ‘Excusals’ tab for your reference. You can perform the following actions here:

  1. Click the ‘mail’ icon to exchange messages with the school administrator or your child’s homeroom advisor regarding the excusal.

  2. Use the 3-dots menu to modify or delete the excusal.

💡Your ability to modify excusal requests depends on the settings configured by the school. You may be allowed to make changes to all excusals, or only to current and future ones. Additionally, the school may permit modifications either only before attendance is marked or even after attendance has been recorded.

Please note that excusal requests created by the school administrator or homeroom advisor cannot be edited or deleted.

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When you click on the ‘mail’ icon next to an excusal, a side panel will open, displaying key details such as the requested excusal date(s), timestamp, reason, attachments, and any exchanged messages with the administrator or your child’s homeroom adviser. If attendance has been marked for an excusal, the attendance status will also be visible in this window, as highlighted below.

Using the chat bar below, you can exchange messages, files, emojis, and voice recordings with the school administrator or homeroom advisor. This allows for seamless collaboration between family members and the school regarding excusal updates.

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Receiving notifications for excusal updates

Based on your configured preferences, you will receive in-app, email, and push notifications for the following excusal updates:

  • New messages from the school administrator/homeroom adviser or other connected family members.

  • Your child’s attendance is marked for an excusal.

  • Excusal requests submitted by other connected family members or school for your child.

For instance, once the administrator/homeroom adviser reviews and marks attendance for an excusal, you will receive an in-app and email notification, as shown below. Clicking on it will direct you to the respective excusal window.

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Create and manage excusal requests on app

Create an excusal request

From your homepage, navigate to the ‘Attendance’ card.

💡Please note that you will be able to view the ‘Attendance’ card only if the setting is enabled by your school administrator.

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Once inside, click on the designated ‘excusal’ button at the top-right of the page. Note that you will be able to request an excusal only if the setting is enabled by your school administrator.

On the excusal request page, select the type of excusal you want to request - single day, multiple days, or partial day - by choosing the corresponding option under ‘Duration type’.

  • For a single day, select the specific date for the excusal.

  • For multiple days, provide the start and end dates.

  • For a partial day, select the date and specify the class periods to be excused.

Next, fill in the reason for the excusal, and upload any relevant attachments to support your request. Once satisfied, click ‘Send’ to share the excusal with the school administrator and your child’s homeroom advisor. They will receive a notification about the same.

💡If your school uses day-wise attendance, you will not see the option to request excusals for a ‘Partial day’.

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Manage an excusal request

After submitting the excusal request, it will appear within the ‘Excusals’ section along with any previously requested excusals.

Click on an individual excusal to view its details.

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This page will display key details such as the requested excusal date(s), timestamp, reason, attachments, and any exchanged messages with the administrator or homeroom adviser. If attendance has been marked for an excusal, the attendance status will also be visible in this window, as highlighted below.

Here, you can perform the following actions:

  1. Use the ‘bin’ icon to delete the excusal

  2. Use the ‘pencil’ icon to modify the excusal

  3. Use the chat bar to send messages, files, and voice recordings to the respective administrator/homeroom adviser.

💡Your ability to modify excusal requests depends on the settings configured by the school. You may be allowed to make changes to all excusals, or only to current and future ones. Additionally, the school may permit modifications either only before attendance is marked or even after attendance has been recorded. Please note that excusal requests created by the school administrator or homeroom advisor cannot be edited or deleted.

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Receiving notifications for excusal updates

Based on your configured preferences, you will receive in-app, email, and push notifications for the following excusal updates:

  • New messages from the school administrator/homeroom adviser or other connected family members.

  • Your child’s attendance is marked for an excusal.

  • Excusal requests submitted by other connected family members for the same child.

For instance, once the administrator/homeroom adviser reviews and marks the excusal, you will receive an in-app and email notification, as shown below. Clicking on it will direct you to the respective excusal.

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This feature simplifies excusal request management, fostering clear and effective communication between family members and the school.

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