Toddle Connect is our messaging module that helps streamline communication within your school community. As a student, you can easily participate in one-on-one chats and group conversations with your teachers and other students. Furthermore, use the powerful search functionality to swiftly find any conversation and stay updated with notification badges for new messages. Read this article to learn in detail about these features!

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As a student, you can access the Messaging feature directly from your homepage by tapping on the 'Messaging' card.

💡The card will show only if the Messaging module is enabled by the school administrator for students.

Within the messaging module, you can view and participate in one-on-one conversations with your teachers and other students. Furthermore, you can also engage in group chats with your fellow students, teachers, and family members through channels. Let’s explore each of these in detail.

Using the 'Chats' tab, you can have one-on-one conversations with your teachers. Please note that you will be able to initiate a new chat with your teachers only if the setting is enabled by your school administrator. All your previous conversations are also listed here for easy access. Use the search bar to easily find specific chats. Additionally, notification badges will alert you of any new messages. A pencil icon next to a conversation indicates that there's an unsent message or draft. And, the mute icon indicates any chats that you have muted.

To begin a new chat, tap on the '+' icon. This will open a list of staff members you can choose from. For faster access, you can also type their name into the search bar. Once you have selected the staff member you want to chat with, a new chat gets created between the two of you. Please note that you will only see those staff members in the list who you are associated with either via subject classes or homeroom.

💡You will see the ‘+’ icon only when your school admin has enabled you to initiate chats. Additionally, you can have one-on-one chats only with your teachers and not with your fellow students or family members.

Within the chat window, engage in conversation using text messages, attachments, emojis, and audio messages. Simply press and hold a message to reply to it in the thread and even add reactions with emojis. Additionally, if the setting is enabled by your school admin, you can edit or delete sent messages. The blue ticks will indicate whether or not your message has been read by the recipient.

The bell icon in the top right corner lets you mute notifications for specific individuals.

You also have the option to forward messages from one chat to another. All you need to do is select the desired message in a chat. On doing so, you will see the forward icon highlighted below.

After you click the forward icon, you can select who you want to forward the message to - individual users and/or channels. At once, a message can be forwarded to a maximum of 20 conversations. Please note that any attachments added to the message will be shared in the selected chats as well.

On clicking continue, you will also get the option to adding your own message to the selected message before sending it to the selected chats.

This is what a forwarded message would look like.

All your group conversations with teachers, students, and family members are housed under the ‘Channels’ tab. Use the search bar to easily find specific group conversation channels or the filter icon to view conversations in a specific channel type.

💡Please note that as a student you cannot initiate a group conversation.

There are two types of group conversation channels available to you - Class channels, and Custom channels. Let’s explore each one of these in detail.

Class channels are designed to streamline communication between the teachers and students of a specific class. You will see class channels for all classes you are enrolled in. Simply click on anyone to join and start participating.

Custom channels, created by your teacher(s) or school admin, allowing for group conversations with members of the school community, including students, teachers, and family members. All custom channels that you are a part of will be listed under the ‘Channels’ section.

Sending messages in channels works exactly like chats. If the setting is enabled by your teacher, you can engage in conversation using text or audio messages, attaching files, and adding emojis. You can also reply to messages, add reactions with emojis, and tag any member of the group using the '@' symbol.

Additionally, if the setting is configured by your school admin, you can edit or delete sent messages. Use the 'Read receipt' option to track who has read your messages. To mute notifications for a specific channel, use the bell icon through the three-dot menu.

The search functionality within the Messaging module is designed to provide you with quick and efficient access to specific chats. By utilizing the search option located in the bottom panel, you can perform keyword searches across chats and channels.

To make it easier to refer back to previous search queries or results, you can view your recent searches in the search bar. You can use filters such as ‘Members’ or ‘Channels’ to narrow down your search.

For further refinement of search results, Toddle offers search operators such as ‘in:’ You can use these to tailor the search based on the chats or channels your search keywords might be used in.

Search results are organized by category- Members, Channels, Messages, or Files, depending on the nature of the search query. When conducting a search, a preview of the search results is provided. The preview under messages includes snippets of messages that contain the searched keywords, enabling you to quickly assess the relevance of the results.

With Toddle Connect, experience a whole new level of communication and collaboration with your school community.

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