Toddle helps you to stay connected with your school community. As a teacher, you can initiate and engage in one-on-one conversations with students, their family members, and staff members of the school. It also includes useful features like message alerts and a powerful search functionality. Read this article to learn in detail about these features!

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As an educator, you can access the Messaging feature directly from your homepage by tapping on the 'Messaging' card.

💡The card will show only if the Messaging module is enabled by your school administrator for teachers.

💡If you're using the Messaging module on the web, refer to this article.

Within the messaging module, you can view and engage in one-on-one chats with staff, students, and their family members.

💡Please note that you will be able to engage in chats with students and family members only if the Messaging module is enabled for them by the school admin.To learn how Messaging works for students and families, refer to the student web, student app, family web, and family app articles.

All your past conversations are listed here for easy access, with the most recent ones appearing at the top. You can use the search bar to quickly find specific conversations. Additionally, notification badges alert you to new messages.

You can sort your conversations using the following tabs: ‘All,’ ‘Unread,’ ‘Student,’ ‘Family,’ and ‘Staff.’ This helps you quickly find unread messages or navigate conversations based on user groups. To customise which tabs appear and their order, click the gear icon to select, deselect or reorder them.

To start a new chat, tap on the '+' icon, then select the individual you wish to message, be it a staff member, student, or family member. Once you have selected the individual you want to chat with, a new chat is created between the two of you.

💡Please note that as a teacher, you can initiate a one-on-one conversation with any staff member from your school. However, you can only message students you teach and their associated family members..

Within a chat, you can engage in a conversation using text messages, attachments, emojis, and audio messages. Press and hold a message to access the options to reply to it in a thread or add reactions with emojis. You will also notice blue ticks appearing next to messages, indicating that they have been read by the recipient.

Additionally, if the setting is enabled by your school admin, you can edit or delete sent messages using the three-dot menu. You will also notice blue ticks appearing next to messages, indicating that they have been read by the recipient.

You can mute chats with specific individuals by clicking on the bell icon in the top right corner. Click the gear icon to view additional user information, such as classes they are tagged to or other associations (e.g., a family member linked to a student).

You also have the option to forward messages from one chat to another. All you need to do is select the desired message in a chat and select ‘Forward’. After you click ‘Forward’, you can select who you want to forward the message to. You can forward the message to other students, teachers or family members. At once, a message can be forwarded to a maximum of 20 conversations. Please note that any attachments added to the message are also forwarded to the selected chats.

On clicking continue, you will also get the option to add your own message to the selected message before sending it to the selected chats. Once done, hit the ‘Forward’ button.

The search functionality within the Messaging module is designed to provide you with quick and efficient access to specific chats. By utilizing the search bar, you can perform keyword searches across chats and channels.

For further refinement of search results, Toddle offers various search filters and operators. You can also employ operators like ‘in:’, and filters such as ‘Members’, ‘Messages’ and ‘Files’ to narrow down your search.

When conducting a search, a preview of the search results is provided. The results are categorised based on member names, messages, and files. The preview under messages includes snippets of messages that contain the searched keywords, enabling you to quickly assess the relevance of the results.

We hope you found what you were looking for. Explore other articles for more!