As a school administrator, you can analyse and gain insights into the behaviour data of all students in your school from a centralized location. You can track incidents across categories, grades, and students to identify patterns and make data-driven decisions. Read this article for a detailed walkthrough!

In this article, we’ll cover:

Access the 'Insights' module from your preferred curriculum homepage.

💡Please note that this article uses an example of Behaviour insights in the IBDP curriculum; however, the feature works the same across all curricula.

Once inside, you will find three main tabs:

💡 Refer to these articles to explore your school’s engagement insights, and performance insights for MYP, DP, and other progressive curricula in detail.

The 'Behaviour insights' tab provides key metrics to help you track behaviour incidents recorded for students in a particular programme. By default, it displays data from the last 7 days of the current programme, but you can change the duration and view data for any other curriculum using the filters shown below. Let’s explore each insight category in more detail.

The ‘Overview’ tab provides a summary of the behaviour incidents recorded for the selected programme and duration.

At the top, you’ll see the total number of incidents that occurred during the selected period. This includes both published and resolved incidents, followed by a graph showing their distribution over time.

💡Please note that, unlike the behaviour management module, the incidents listed here include all published and resolved incidents within the programme, regardless of whether or not they have been directly shared with you.

Below the graph, you will find a ‘Sentiment overview’, displaying the distribution of positive, negative, and neutral incidents. Additionally, the ‘Category overview’ provides a breakdown of incidents based on the categories defined in your school’s behaviour management module.

💡Please note that the 'Category overview' graph only displays categories with logged incidents. Additionally, if a category has been deleted but incidents were logged against it, those incidents and their categories will still appear in the insights.

Next, you’ll find a ‘Grade-wise overview’ and ‘Location-wise overview’ of the recorded events, helping you understand how incidents are distributed across grades and where they most commonly occur. Each category is represented by a distinct colour for easier analysis.

💡Please note that since location is not a mandatory field when recording events, the data may not fully capture all locations where incidents occurred.

In the 'by category' tab, you can view a detailed overview of incidents recorded for each category. A bar graph visualizes the distribution of incidents across categories, while the table view displays categories along with their associated sentiments and the total number of incidents. To explore a specific category further, simply click the arrow next to it.

💡Please note that only categories with logged incidents are displayed here. Additionally, if a category has been deleted but incidents were logged against it, those incidents and their categories will still appear in the insights.

On the landing page, you will find an 'Overview of incidents', which displays the number of published and resolved incidents within the selected category. Next, you’ll see the Level and Grade-wise overview which shows how incidents are distributed across different levels and grades, providing insights into patterns across student cohorts.

As you scroll down you get a Location and Actions overview which provides a graph indicating where incidents occurred, along with a pie chart showing the actions taken for each incident.

At the bottom of the page, you’ll find a table with detailed information for each published or resolved incident within the selected category, including its status, incident ID, student involved, category, actions taken, etc. You can use the 'Configure columns' icon to customize the visible fields in the table, tailoring it to your specific analysis needs.

💡 Pro tip: you can click on the 'shared with' or 'actions taken' columns for a deeper look into the details. For example, clicking on 'shared with' will show a list of people the incident was shared with while clicking on 'actions taken' will reveal the specific actions suggested and completed.

In the 'by grade' tab, you can view how incidents are distributed across different grades. The graph view displays incidents for each grade, with category-wise breakdowns available when you hover over the bars. The table view offers a structured list of incidents by category for each grade, making it easy to compare trends across grades.

You can explore the incidents for a particular grade in more detail by clicking on the arrow icon highlighted in the table below.

Inside each grade view, you will see the total number of published and resolved incidents recorded for the selected grade. Here you will find a 'Sentiment overview', showing the distribution of positive, negative, and neutral incidents, and a 'Category overview' presenting a pie chart that breaks down the incidents by category.

As you scroll down, you will also see Location and Actions overviews, which provide visual representations of where incidents took place and what actions were taken in response.

At the bottom, a table provides a detailed list of all published and resolved incidents recorded for the selected grade. This table includes essential information such as the incident status, category, student involved, and actions taken. Use the 'Configure columns' icon to adjust the visible fields according to your needs.

💡 Pro tip: you can click on the 'shared with' or 'actions taken' columns for a deeper look into the details. For example, clicking on 'shared with' will show a list of people the incident was shared with while clicking on 'actions taken' will reveal the specific actions suggested and completed.

The 'by student' tab offers a detailed view of the incidents recorded for individual students of the selected curriculum. Here you can see each student's details, including their grade, the total number of incidents recorded against them, and the categories associated with these incidents. If you need to adjust the displayed information, use the 'Configure columns' icon to customize the fields.

Click on any student to view detailed records of incidents logged against them.

Inside the detailed view for each student, you will find Category and Action overviews. These overviews provide visual representations of how the incidents are distributed by category and the actions taken in response.

As you scroll down, you’ll find a table representing each published and resolved incident recorded against the selected student. Here, you will find all the details of the incident, such as its status, incident ID, associated category, shared with, actions taken, and much more.

💡 Pro tip: you can click on the 'shared with' or 'actions taken' columns for a deeper look into the details. For example, clicking on 'shared with' will show a list of people the incident was shared with while clicking on 'actions taken' will reveal the specific actions suggested and completed.

Under Behaviour insights, all data displayed in a table view can be exported. You can download these insights simply by clicking on the 'Export' icon highlighted below. A spreadsheet will be downloaded to your device, containing data of the fields you selected in the table view.

This is how the data in the spreadsheet may look like.

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