The ‘Notifications manager’ in the admin portal offers school administrators a centralized tool to manage notifications for staff, students, and family members. This module allows you to configure how and when users receive notifications—via in-app alerts, email, or push notifications—ensuring communication aligns with the school’s preferences.
While staff, students, and family members can personalize their notification preferences individually, the notifications manager gives you complete control to customize notification settings at a school-wide level, providing consistency and clarity in communication.
Read this article to learn more.
Navigating to Notifications manager
Navigate to the admin portal and click on the ‘Notifications manager’ card for your preferred curriculum under the ‘Programme level configurations’. Note that the notifications manager is specific to each curriculum.
Upon entering, you will be able to manage notifications for the following user groups through their respective tabs:
Staff members
Students
Family members
Although the notification triggers vary for each user group, the process of managing them remains consistent.
Use the left pane or scroll down to view the default settings for all notification triggers. Additionally, use the search bar to quickly locate specific notification triggers.
To configure notification settings for specific user groups, ensure the overall notifications toggle is turned on. By default, this toggle is enabled. Once it is on, you can adjust the settings for individual triggers using checkboxes to determine whether the selected user groups should receive that notification via in-app alerts, email, or push notifications on mobile. To disable all notifications for the user groups, such as during an academic year transition, toggle off the switch at the top.
💡Disabling notifications for a specific trigger and user groups ensures that no further notifications are sent to them for that trigger. Furthermore, users will not be able to override this setting at their end. All previously received notifications will still remain accessible.
View at users’ end
Based on the notification settings configured by you, users may experience the following scenarios:
If you have disabled a notification trigger for a user group (staff, students, or family members), users will see an indication, such as an alert icon on the web or a greyed-out option on the app, indicating that the notification is turned off. This is demonstrated in the screenshots below. They will not be able to override this setting.
If you have left notifications enabled for a particular trigger, it’ll be active for the user by default. They can choose to enable or disable it according to their preferences.
For any new users added to Toddle, the notification settings you configure for their user group will automatically apply.
As an admin, you can also customize notifications for specific curriculums. For example, you might enable email notifications for teachers when students submit an assignment for the DP curriculum but disable the same trigger for the PYP curriculum. In such cases, by default, users will see the notification checkbox selected in their ‘Notifications preferences’ view if it is enabled for at least one curriculum. However, they will only receive notifications for the curriculums where you have enabled them.
By using the notifications manager, you can streamline communication by customizing notifications for each curriculum and user group.
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