User activity logs provide a centralized audit trail of key actions performed by your school staff on Toddle. They record who made a change, what was changed, in which module, and when it occurred, helping administrators trace activity, verify changes, and maintain data integrity.
In this article, you will learn how to:
Access the User activity logs
To open the User activity logs:
1. Go to your school’s Admin portal.
2. Then head to ‘Other settings’ → ‘User activity logs’.
3. The page opens in a table view that records key actions performed by your school staff across modules.
Each row represents a recorded action and includes key fields such as:
Date and time – when the action occurred.
User (change maker) – who performed the action.
Event description – what happened (e.g., Created assignment “Essay Writing” in class “English 7A”).
Module – the Toddle module where the action occurred (Assignments, Settings, Reports, etc.).
School – the school/curriculum where the action was performed.
IP address – the user’s device address.
Source – where the action originated from (web or app).
Link – direct access to the affected entity, when applicable (e.g., directly open an assignment page).
Below are a few modules currently tracked:
Academic modules
Assignments – Tracks when assignments are created, edited, evaluated, or deleted within classes.
This helps you verify grading integrity and classroom activity. You can open the related assignment page from the ‘Link’ column to review its current status.
Administrative modules
Authentication – Captures logins, logouts, and failed login attempts.
Helps you monitor access activity, identify unusual login patterns, and maintain data security.School setup – Records when students, staff, or family members are added or removed.
You can open the respective student or staff profile using the ‘Link’ column to confirm changes.
Configuration modules
Settings – Logs configuration updates, such as turning modules on or off for specific user groups. Provides visibility into system-wide setup changes; these entries are logged for audit purposes and do not open a specific configuration page.
Configure and filter your view
You can configure how the logs appear by adjusting visible columns and applying filters. This helps you focus on specific actions, users, or modules.
Configure table columns
You can customize which columns are visible using the ‘Configure columns’ option at the top of the page.
1. Click the ‘Configure columns’ icon.
2. Select or clear the checkboxes for the columns you want to display, such as ‘Date’, ‘User (change maker)’, ‘Event description’, ‘Module’, ‘School’, ‘IP address’, or ‘Source’.
3. Click ‘Save’ to confirm your selections.
Note: Your column preferences remain saved for future visits.
Filter your view
You can use the filters at the top of the page to narrow down the list of actions.
Date range – View logs from the past 7 or 30 days, or set a custom range.
Note: User activity logs are retained for 30 days from the date of action. Additionally, you can see logs for a maximum of 30 days in one view.
Source – Filter by activity performed on the ‘Web’ or ‘Mobile’ app.
School – Select one or more schools/curricula within your organization.
Module – Focus on a particular module, such as ‘Authentication’, ‘Assignments’, ‘Settings’, or ‘Reports setup’.
Tip: Use the search bar with filters to quickly locate specific users or actions.
Note: Filter preferences reset each time you leave or refresh the page.
Export log data
You can download the log entries for record-keeping, audits, or school archives.
1. Click the ‘Download’ icon.
2. Choose whether to export the filtered view (only the data you’re currently viewing) or all data.
3. Select the columns you want included in the file.
4. Click ‘Download’ to export the data as a CSV file.
Note: User activity logs are retained for 30 days from the date of action, and only available data within this period will be included in your export.
Troubleshoot
1. Why do I not see older entries?
User activity logs are retained for 30 days from the date of the action.
Any records older than this period are automatically archived and no longer visible in the interface or export files. This retention limit ensures that logs remain lightweight and performance-optimized while preserving recent activity for auditing purposes.
If you need to retain information beyond this period, consider downloading and storing exported copies regularly for your school’s records.
2. Why are some actions missing?
Only user-triggered and administrative actions are captured in the logs.
Background processes or automated updates, such as data syncs or internal system operations, do not appear. For example, if a grade recalculates automatically after an update or a background sync adjusts a roster, those actions are not logged since they aren’t manually performed by a user.
Some modules or actions may not appear depending on how your school’s Toddle account is set up. Your school might not have specific modules enabled, or certain actions within a module may not be considered significant enough to appear in the logs.
If you suspect an entry is missing, review your applied filters and date range to ensure the action falls within the 30-day window.
3. Why does the Link column appear blank?
The ‘Link’ column provides a shortcut to the item affected by a recorded action.
You’ll see a link only for modules that generate a direct, active page in Toddle, such as:
Assignments – Opens the assignment page in the relevant class.
Reports Setup – Opens the ‘Report Set' page in the ‘Reports’ module.
School roster – Opens the associated student or staff profile.
Note: If an item has been deleted or if the module doesn’t generate a link (for example, ‘Authentication’ or ‘Settings’), the field will appear blank. You can still review who acted and when by checking the ‘User’, ‘Module’, and ‘Event description’ columns.
4. Why can’t I see actions from a specific module?
There are a few reasons you might not see entries for a particular module:
Module not yet integrated – Toddle is progressively adding more modules to the logs. If a particular area (for example, Attendance) is not yet visible, it may be included in a future update.
Module configuration or scope – Some modules or actions may not appear depending on how your school’s Toddle account is set up. Your school might not have specific modules enabled, or certain actions within a module may not be considered significant enough to appear in the logs.
Filters applied – Check the filters at the top of the logs page. If you’ve restricted the ‘Module’, ‘School’, or ‘Date range’, those filters may hide specific entries.
We hope you found what you were looking for. Explore our other articles for more!